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1 | | The scenario technique is a speculative, conjectural forecasting tool used to identify future states, given a certain set of environmental conditions. |
| | A) | True |
| | B) | False |
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2 | | According to the rational model of decision making, after identifying the problem, the next step is to select a solution. |
| | A) | True |
| | B) | False |
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3 | | The garbage can model of decision making is based on the assumption that decision making follows an orderly series of steps. |
| | A) | True |
| | B) | False |
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4 | | A nonanalytic decision-making strategy consists of using a simple preformulated rule to make a decision. |
| | A) | True |
| | B) | False |
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5 | | Ego defense and individual motivations are the key psychological contributors to escalation of commitment. |
| | A) | True |
| | B) | False |
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6 | | Historical cues, the scenario technique, and relying on the perceptions of others are all ways of |
| | A) | generating a solution. |
| | B) | implementing a solution. |
| | C) | selecting a solution. |
| | D) | identifying a problem. |
| | E) | evaluating a solution. |
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7 | | When implementing a solution, a common ineffective managerial tendency is to |
| | A) | waste resources. |
| | B) | use too much time gaining input from group members. |
| | C) | reallocate resources across departments and tasks. |
| | D) | fail to ensure adequate evaluation of the solution. |
| | E) | not ensure that people understand what needs to be done. |
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8 | | ________ involves solving problems by choosing a solution that meets some minimum standard of acceptance. |
| | A) | Optimizing |
| | B) | Minimizing |
| | C) | Satisficing |
| | D) | Maximizing |
| | E) | Creativity |
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9 | | Making a decision by flipping a coin is an example of a(n) ________ decision making strategy. |
| | A) | aided-analytic |
| | B) | nonanalytic |
| | C) | unaided-analytic |
| | D) | group-aided |
| | E) | team-aided |
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10 | | People with a ________ decision-making style tend to have a low tolerance for ambiguity and are oriented toward task and technical concerns. They are efficient and logical but may be autocratic. |
| | A) | directive |
| | B) | analytical |
| | C) | conceptual |
| | D) | behavioural |
| | E) | optimal |
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11 | | With respect to escalation of commitment, political forces outside an orgaization's control are an example of a(n) |
| | A) | psychological determinant. |
| | B) | social determinant. |
| | C) | organizational determinant. |
| | D) | project characteristic. |
| | E) | contextual determinant. |
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12 | | One disadvantage of group-aided decision making is that it results in |
| | A) | a greater pool of knowledge. |
| | B) | increased acceptance. |
| | C) | greater comprehension. |
| | D) | majority domination. |
| | E) | domination by a vocal few. |
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13 | | According to the Vroom/Yetton/Jago model, the ________ decision-making style involves sharing the problem with subordinates as a group, collectively obtaining their ideas and suggestions, then making a decision that may or may not reflect the subordinate's influence. |
| | A) | AI |
| | B) | AII |
| | C) | CI |
| | D) | CII |
| | E) | GII |
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14 | | ________ is the process of developing something new or unique. |
| | A) | Creativity |
| | B) | Problem solving |
| | C) | Decision making |
| | D) | Management |
| | E) | Participative management |
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15 | | Which of the following is the correct sequence of stages in the creative process? |
| | A) | Concentration, preparation, illumination, incubation, verification. |
| | B) | Preparation, concentration, incubation, illumination, verification. |
| | C) | Preparation, concentration, verification, incubation, illumination. |
| | D) | Incubation, concentration, preparation, illumination, verification. |
| | E) | Concentration, preparation, verification, illumination, incubation. |
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