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Organisational Behaviour: European Edition, 2/e

Robert Kreitner, Arizona State University
Angelo Kinicki, Arizona State University
Marc Buelens, University of Ghent

Motivation through Needs, Job Design and Satisfaction

Self-test Questions - Quiz 1


1	According to the Job Performance Model of Motivation, individual inputs (e.g. ability or job knowledge) and the job context (e.g. task design or supervisory support) are the two key categories of factors that influence motivation.
		A)	True
		B)	False


2	The Thematic Apperception Test (TAT) is designed to measure an individual's motivation to satisfy achievement, power, and affiliation needs.
		A)	True
		B)	False


3	McClelland argues that individuals with high achievement and motivation are best suited for top-level executive positions.
		A)	True
		B)	False


4	Hygiene factors are associated with job satisfaction.
		A)	True
		B)	False


5	According to the job characteristics model, five core job characteristics lead to three critical psychological states.
		A)	True
		B)	False


6	________ theories are based on the premise that individuals are motivated by unsatisfied requirements.
		A)	Cognitive
		B)	Need
		C)	Reinforcement
		D)	Hedonistic
		E)	Job characterisitcs


7	In Maslow's need hierarchy, the ________ need is the desire for reputation. prestige, and recognition from others.
		A)	esteem
		B)	safety
		C)	physiological
		D)	self-actualization
		E)	love


8	One characteristic of high achievers is that they
		A)	prefer extreme difficulty.
		B)	prefer situations in which their performance is due to their own efforts.
		C)	desire feedback on their failures but not their successes.
		D)	desire feedback on their successes but not their failures.
		E)	like to compete against people who are much more skilled than they are.


9	Jobs are highly ________ and ________ when designed according to the principles of scientific management.
		A)	autonomous; flexible
		B)	motivating; satisfying
		C)	reinforcing; specialized
		D)	specialized; standardized
		E)	varied; satisfying


10	Which of the following statements about job enlargement is true? Job enlargement
		A)	is also called vertical loading.
		B)	has a positive impact on job performance.
		C)	involves combining specialized tasks of comparible difficulty.
		D)	involves moving employees from one specialized job to another.
		E)	is the practical application of Herzberg's motivator-hygiene theory of job satisfaction.


11	Vertical loading is associated with
		A)	job design.
		B)	job enlargement.
		C)	job rotation.
		D)	job enrichment.
		E)	scientific management.


12	The primary objective of the job characteristics model is to increase
		A)	performance quality.
		B)	internal motivation.
		C)	core job characteristics.
		D)	job satisfaction.
		E)	critical psychological states.


13	According to the job characteristics model, skill variety, task identity and task significance lead to the psychological state of
		A)	knowledge of results.
		B)	autonomy.
		C)	experienced meaningfulness.
		D)	feedback.
		E)	experienced responsibility.


14	Research shows a moderately negative relationship between job satisfaction and
		A)	turnover.
		B)	absenteeism.
		C)	organizational commitment.
		D)	job performance.
		E)	organizational citizenship behaviour.


15	Discrepancy models of job satisfaction propose that job satisfaction increases as
		A)	the employee attains outcomes above expectations.
		B)	needs are satisfied.
		C)	all employees are treated fairly.
		D)	jobs allow for greater value attainment.
		E)	working conditions improve.

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