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| 1 | |
The scenario technique is a speculative, conjectural forecasting tool used to identify future states, given a certain set of environmental conditions. |
| | A) | true |
| | B) | false |
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| 2 | |
According to the rational model of decision making, after identifying the problem, the next step is to select a solution. |
| | A) | true |
| | B) | false |
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| 3 | |
The garbage can model of decision making is based on the assumption that decision making follows an orderly series of steps. |
| | A) | true |
| | B) | false |
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| 4 | |
A non-analytic decision-making strategy consists of using a simple pre-formulated rule to make a decision. |
| | A) | true |
| | B) | false |
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| 5 | |
Ego defense and individual motivations are the key psychological contributors to escalation commitment. |
| | A) | true |
| | B) | false |
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| 6 | |
Historical cues, the scenario technique, and relying on the perceptions of others are all ways of |
| | A) | generating a solution. |
| | B) | implementing a solution. |
| | C) | selecting a solution. |
| | D) | identifying a problem. |
| | E) | evaluating a solution. |
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| 7 | |
When implementing a solution, a common ineffective managerial tendency is to |
| | A) | waste resources. |
| | B) | use too much time gaining input from group members. |
| | C) | reallocate resources across departments and tasks. |
| | D) | fail to ensure adequate evaluation of the solution. |
| | E) | not ensure that people understand what needs to be done. |
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| 8 | |
_______ involves solving problems by choosing a solution that meets some minimum standard of acceptance. |
| | A) | optimising |
| | B) | minimising |
| | C) | satisfying |
| | D) | maximising |
| | E) | creativity |
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| 9 | |
Making a decision by flipping a coin is an example of a(n) _______ decision making strategy. |
| | A) | aided-analytic |
| | B) | nonanalytic |
| | C) | unaided-analytic |
| | D) | group-aided |
| | E) | team-aided |
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| 10 | |
People with a ______ decision-making style tend to have a low tolerance for ambiguity and are oriented toward task and technical concerns. They are efficient and logical but may be autocratic. |
| | A) | directive |
| | B) | analytical |
| | C) | conceptual |
| | D) | behavioral |
| | E) | optimal |
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| 11 | |
With respect to escalation of commitment, political forces outside an organization’s control are an example of a(n) |
| | A) | psychological determinant. |
| | B) | social determinant. |
| | C) | organisational determinant. |
| | D) | project characteristic. |
| | E) | contextual determinant. |
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| 12 | |
One disadvantage of group-aided decision making is that it results in |
| | A) | a greater pool of knowledge. |
| | B) | increased acceptance. |
| | C) | greater comprehension. |
| | D) | majority domination. |
| | E) | domination by vocal few. |
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| 13 | |
________ is the process of developing something new or unique. |
| | A) | creativity |
| | B) | problem solving |
| | C) | decision making |
| | D) | management |
| | E) | participative management |
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| 14 | |
Which of the following is the correct sequence of stages in the creative process? |
| | A) | concentration, preparation, illumination, incubation, verification |
| | B) | preparation, concentration, incubation, illumination, verification, |
| | C) | preparation, concentration, verification, incubation, illumination |
| | D) | incubation, concentration, preparation, illumination, verification |
| | E) | concentration, preparation, verification, illumination, incubation |
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| 15 | |
The Delphi technique includes the following consecutive stages: |
| | A) | (1) identifying the issue(s) to be investigated (2) identifying the participants (3) developing the questionnaire (4) sending the questionnaire to participants (5) summarizing the responses (6) sending feedback to the participants |
| | B) | (1) identifying the issue(s) to be investigated (2) developing the questionnaire (3) identifying the participants (4) sending the questionnaire to participants (5) summarizing the responses (6) sending feedback to the participants |
| | C) | (1) identifying the issue(s) to be investigated (2) identifying the participants (3) developing the questionnaire (4) sending the questionnaire to participants (5) sending feedback to the participants (6) summarizing the responses |
| | D) | (1) developing the questionnaire (2) sending the questionnaire to participants (3) identifying the issue(s) to be investigated (4) identifying the participants (5) summarizing the responses (6) sending feedback to the participants |
| | E) | (1) identifying the participants (2) identifying the issue(s) to be investigated (3) developing the questionnaire (4) sending the questionnaire to participants (5) sending feedback to the participants (6) summarizing the responses |
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