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| 1 | |
The halo perceptual error leads a rater to consistently evaluate other people or objects in an extremely positive fashion. |
| | A) | True |
| | B) | False |
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| 2 | |
Stereotypes are sometimes positive. |
| | A) | True |
| | B) | False |
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| 3 | |
Although research indicates that men and women do not systematically differ in the manner suggested by traditional stereotypes, these stereotypes still persist. |
| | A) | True |
| | B) | False |
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| 4 | |
According to the self-fulfilling prophecy, people’s past experiences determine their behaviour and performance. |
| | A) | True |
| | B) | False |
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| 5 | |
The fundamental attribution error is the tendency to attribute one’s success to external factors and other people’s failures to internal factors. |
| | A) | True |
| | B) | False |
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| 6 | |
The study of how people perceive one another has been labeled. |
| | A) | Perception theory |
| | B) | Social cognition |
| | C) | Attribution theory |
| | D) | The fundamental attribution bias |
| | E) | Perceptual information processing |
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| 7 | |
What is the correct sequence of stages in the social information processing model? |
| | A) | Encoding and simplification; storage and retrieval; retrieval and response; selective attention/comprehension. |
| | B) | Selective attention/comprehension; storage and retention; encoding and simplification; retrieval and response. |
| | C) | Storage and retention; encoding and simplification; selective attention/comprehension; retrieval and response. |
| | D) | Encoding and simplification; storage and retention; selective attention/comprehension; retrieval and response. |
| | E) | Selective attention/comprehension; encoding and simplification; storage and retention; retrieval and response. |
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| 8 | |
A _______________ represents a person’s mental picture or summary of a particular event or type of stimulus. |
| | A) | Fundamental attribution bias |
| | B) | Causal attribution |
| | C) | Schema |
| | D) | Person memory |
| | E) | Stereotype |
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| 9 | |
__________________ refers to general knowledge about the world. |
| | A) | a) Encoding |
| | B) | b) Semantic memory |
| | C) | c) Schemata |
| | D) | d) Event memory |
| | E) | e) Information processing |
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| 10 | |
The ____________ perceptual error represents the tendency to avoid all extreme judgements and rate people and objects as average or neutral. |
| | A) | Contrast effects |
| | B) | Recency effects |
| | C) | Central tendency |
| | D) | Leniency |
| | E) | Halo |
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| 11 | |
A stereotype is an individual’s set of |
| | A) | Beliefs about the characteristics of a group |
| | B) | Beliefs about another individual |
| | C) | Inaccurate assumptions about a group |
| | D) | Positive expectations about another individual |
| | E) | Negative expectations about the qualities of a group |
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| 12 | |
Research suggests that as employees age, they experience |
| | A) | Less job satisfaction |
| | B) | Higher accident rates |
| | C) | Less absenteeism |
| | D) | Less organisational commitment |
| | E) | Less internal work motivation |
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| 13 | |
Another name for the Pygmalion effect is |
| | A) | Self-serving bias |
| | B) | Selective attention |
| | C) | Fundamental attribution bias |
| | D) | Self-fulfilling prophecy |
| | E) | Stereotyping |
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| 14 | |
According to Kelley’s attribution model, distinctiveness involves judging if the individuals performance on a given task is |
| | A) | Consistent over time |
| | B) | Looking at all the available information and weighing each piece according to its importance. |
| | C) | Discussing the individual’s behaviour with others and coming to a group decision. |
| | D) | Comparing an individual’s behaviour with his or her peers. |
| | E) | Contrasting a person’s behaviour on one task with his or her behaviour on other tasks. |
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| 15 | |
According to Weiner’s attribution model, task difficulty and help from others are examples of |
| | A) | Internal factors |
| | B) | Behavioural consequences |
| | C) | External factors |
| | D) | Judgements |
| | E) | Psychological consequences |
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| 16 | |
Affirmative action programmes have __________ effect on the job satisfaction of women and minority employees who supposedly benefited from them. |
| | A) | A negative |
| | B) | No |
| | C) | A positive |
| | D) | An emotional |
| | E) | A pragmatic |
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| 17 | |
Rachel was recently hired for a managerial position in a large high-tech firm. The organisation has an active affirmative action programme, and Rachel thinks that the fact that she is female might have influenced the hiring decision. Rachel is likely to feel _________ compared to employees selected solely on the basis of a merit. |
| | A) | Less stress |
| | B) | Greater job satisfaction |
| | C) | Greater organisational commitment |
| | D) | Greater career satisfaction |
| | E) | Negatively stigmatised |
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| 18 | |
R. Roosevelt Thomas, Jr. identified some basis responses for handling any diversity issue. The __________ option assumes that all diverse people will learn to fit in or become like the dominant group. |
| | A) | Assimilate |
| | B) | Suppress |
| | C) | Isolate |
| | D) | Tolerate |
| | E) | Exclude |
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| 19 | |
According to diversity expert Ann Morrison, diversity practices fall into three main categories |
| | A) | Expectations, expedience and elaboration |
| | B) | Deny, assimilate and suppress |
| | C) | Equilibrium, enrichment and enlightenment |
| | D) | Accountability, development, and recruitment |
| | E) | Isolation, tolerance, and inclusion. |
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| 20 | |
____________ practices relate to managers’ responsibility to treat diverse employees fairly. |
| | A) | Accountability |
| | B) | Advancement |
| | C) | Development |
| | D) | Equitable |
| | E) | Recruitment |
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