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| The purpose of this exercise is to assess your knowledge on groups. Please return to the case study at the beginning of this chapter and read it again. Look up additonal information on NASA’s website (www.hq.nasa.gov) and answer the following questions. Questions 1 Which maintenance roles in Table 9−2 should have been performed better? By whom? 2 Using Figure 9−12 as a guide, which symptoms of groupthink are evident in the Challenger disaster? 3 Using Figure 9−12 as a guide, which decision-making defects can you identify in the Challenger disaster? 4 Do you think groupthink was a major contributor to the Challenger disaster? Explain. |