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Cost Management in an Automated Environment: ABC, ABM, and TQM


After you have mastered the material in this chapter, you will be able to:

LO 5-1

Explain how activity-based costing improves accuracy in determining the cost of products and services.

LO 5-2

Identify cost centers and cost drivers in an activity-based costing system.

LO 5-3

Use activity-based costing to calculate costs of products and services.

LO 5-4

Identify the components of a total quality management program and prepare a quality cost report.











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