E-Commerce

Chapter 3: Retailing on the Internet

Chapter Practice Tests

Select the best answer for the questions below.

1
_____ are establishments that sell goods and services to the general public.
A)Retailers
B)Wholesalers
C)Smart stores
D)C2B businesses
2
_____ sell products to distributors.
A)Retailers
B)Wholesalers
C)Smart stores
D)C2B businesses
3
The most modern innovation in retailing is called _____.
A)a smart store
B)e-tailing
C)w-tailing
D)C2B businesses
4
Businesses that sell haircuts, medical care or financial planning are called _____.
A)e-tails
B)wholesalers
C)services retailers
D)services wholesalers
5
Businesses that sell via infomercials, catalogs, trade shows or vending machines are called _____.
A)e-tails
B)services retailers
C)non-store retailers
D)non-store wholesalers
6
A _____ connects you to another location on the same Web site.
A)hyperlink
B)smart connection
C)URL
D)USP/IP
7
____ allow(s) you the ability to pay routine bills online.
A)Automated Clearing House Network (ACH)
B)Smart cards
C)Smart connections
D)Electronic Funds Transfer (EFT)
8
_____ are most commonly used in Europe and are useful for telephone calls and electronic cash payments.
A)Smart cards
B)Smart connections
C)Debit cards
D)Credit cards
9
The _____ is a software application that stores a customer's data for use during online purchases.
A)smart card
B)eWallet
C)e-check
D)PDA
10
_____ verify to customers that a company is what it claims to be.
A)Secure Socket Layers
B)Encryption documents
C)Digital certificates
D)Smart cards
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