Managing Conflict In Groups |  |
Chapter ObjectivesIn this chapter, you will learn to do the following:
1.Explain the advantages and disadvantages of group conflict |
2.Identify types and sources of conflict |
3.Recognize the relationship between power and conflict |
4.Identify five conflict management strategies |
5.Help your group engage in an effective conflict management strategy |
6.Avoid or respond to nonproductive conflict management strategies |
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2002 McGraw-Hill Higher Education