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Perception of Self and Others
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The Perceptual Process
  1. Selecting
  2. Organizing
  3. Interpreting
Perception of Self
  1. Self-Concept
  2. Self-Esteem
  3. Box 3-1 Focus on Controversy Self-Esteem: More Is Not Always Better
  4. Self-Serving Bias
  5. Perceptual Set
  6. Self-Disclosure
Perception of Others
  1. Impressions of Others
  2. Attribution Error
  3. Stereotyped Distortion of Others
  4. Box 3-2 Shaper Focus Stereotyping Asian Students
Gender and Perception
  1. Gender Differences in Communication
  2. Reasons for Gender Differences
Strategies for Communicating Competently
  1. Monitor Perceptual Biases
  2. Recognize Cultural Differences
  3. Avoid Snap Judgments
  4. Manage Impressions
  5. Practice Empathy
  6. Check Perceptions
Summary
Quizzes Without Consequences
Key Terms
Suggested Readings
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