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Intercultural Communication
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Cultural Value Differences
  1. Individualism-Collectivism Dimension
  2. Box 4-1 Focus on Controversy Culture and Competition
  3. Power-Distance Dimension
  4. Box 4-2 Sharper Focus Teaching South Koreans to Smile
  5. Masculinity-Femininity Dimension
  6. Box 4-3 Sharper Focus The Falsetto Voice of Japanese Women
  7. Box 4-4 Focus on Controversy Critique of Hofstede's Cultural Dimensions
Intercultural Miscommunication
  1. Ethnocentrism
  2. Misattribution
  3. Box 4-5 Sharper Focus Intercultural Misattribution
  4. Interpersonal Miscommunication
Intercultural Communication Competence
  1. Become Mindful
  2. Reduce Uncertainty
  3. Promote Convergence
Summary
Quizzes Without Consequences
Key Terms
Suggested Readings
Film School





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