 |
1 | |
The ___________ dimension of communication competence, as proposed by the social science approach, is a long and sometimes complicated process. It involves being open to information about ourselves that may come to us in many different ways. |
| | A) | motivation |
| | B) | self-knowledge |
| | C) | linguistic knowledge |
|
|
2 | |
Which of the following refers to the ease in dealing with situations in which much is unknown? |
| | A) | tolerance for ambiguity |
| | B) | empathy |
| | C) | transpection |
|
|
3 | |
Which of the following is an attitude that implies being free from evaluating according to one's own cultural frame of reference? |
| | A) | tolerance for ambiguity |
| | B) | nonjudgmentalism |
| | C) | empathy |
|
|
4 | |
In which of the following four levels of intercultural communication competence is the person attitudinally and cognitively prepared but lets go of conscious thought and relies on holistic cognitive processing? |
| | A) | unconscious competence |
| | B) | conscious incompetence |
| | C) | conscious competence |
|
|
5 | |
___________ is different from conversation, which can be one-sided, strident, and ego focused. It is characterized by authenticity, inclusion, confirmation, spirit of mutual equality, and supportive climate. |
| | A) | True dialogue |
| | B) | Harmonic discourse |
|
|
6 | |
Although limited and problematic, which of the following is an option for promoting intercultural understanding and reconciliation? |
| | A) | coalition |
| | B) | forgiveness |
|
|
7 | |
Which of the following concepts stresses that, in order to achieve empathy across cultural boundaries, people must forge strong relationships and strive for the creation of shared meaning in their interpersonal encounters? |
| | A) | cross-cultural empathy |
| | B) | transpection |
| | C) | the "Platinum Rule" |
|
|
8 | |
Behaviors and skills are another component of intercultural competence. Although the text refers to a list of universal behaviors (e.g., be respectful), applying them to specific cultures may be problematic. Which level of behavior competence includes many culture-general behaviors? |
| | A) | macro |
| | B) | micro |
|
|
9 | |
Reaching the ___________ level of communication competence is a necessary part of becoming a competent communicator. |
| | A) | conscious competence |
| | B) | conscious incompetence |
| | C) | unconscious competence |
|
|
10 | |
The ___________ approach integrates several approaches in understanding intercultural communication competence. |
| | A) | both/and dialectic |
| | B) | social science framework |
|