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Key Concepts
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Key Concepts as Follows:

Control (p319)
Employee involvement (p331)
Empowerment (p319)
Flexible workforce (p333)
Functional organization (p308)
Human resource management (HRM) (p304)
Incentives (p311)
Industrial relations (p322)
Internal marketing (p333)
Leadership (p337)
Matrix organization structures (p328)
Motivation (p311)
Staff development (p315)
Training (p315)





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