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Medical Office Procedures, 7e
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Student Edition
Instructor Edition
Medical Office Procedures, 7/e

Nenna L. Bayes, BBA, MEd, Ashland Community and Technical College
Bonnie J. Crist, MEd, CMA, (AAMA), Harrison College
Karonne J. Becklin, MEd, CMA, Anoka Technical College

ISBN: 0023401986
Copyright year: 2012

New to this Edition



The following are the key changes in the seventh edition.

Each chapter has:

  • CAAHEP and ABHES entry-level competencies aligned with that chapter.

  • New learning outcomes written to reflect Bloom's Taxonomy.

  • Updated photos.

  • Updated key terms.

  • Updated document samples using Word 2007.

  • HIPAA Tips.

  • Soft Skills Success discussions.

  • Updated chapter projects.

  • End-of-chapter tabular summary correlated with the learning outcomes.

  • End-of-chapter matching and multiple-choice review questions.

  • Updated Thinking It Through questions.

  • Updated Medisoft® screen shots.

  • Detailed chapter-by-chapter changes can be found in the Preface of the textbook.

To obtain an instructor login for this Online Learning Center, ask your local sales representative. If you're an instructor thinking about adopting this textbook, request a free copy for review.