When you finish studying the material in this chapter, you should be able to:
- Define organizational culture and discuss its three layers.
- Discuss the difference between espoused and enacted values.
- Describe the four functions of organizational culture.
- Discuss the four types of organizational culture associated with the competing values framework.
- Summarize the three key conclusions derived from research about the outcomes associated with organizational culture.
- Review the three caveats about culture change.
- Summarize the methods used by organizations to change organizational culture.
- Describe the three phases in Feldman's model of organizational socialization.
- Discuss the various socialization tactics used to socialize employees.
- Explain the four developmental networks associated with mentoring.
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