When you finish studying the material in this chapter, you should be able to:

1. Define organizational culture and discuss its three layers.
   
   
2. Discuss the difference between espoused and enacted values.
   
   
3. Describe the four functions of organizational culture.
   
   
4. Discuss the four types of organizational culture associated with the competing values framework.
   
   
5. Summarize the three key conclusions derived from research about the outcomes associated with organizational culture.
   
   
6. Review the three caveats about culture change.
   
   
7. Summarize the methods used by organizations to change organizational culture.
   
   
8. Describe the three phases in Feldman's model of organizational socialization.
   
   
9. Discuss the various socialization tactics used to socialize employees.
   
   
10. Explain the four developmental networks associated with mentoring.