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Communication Works by Gamble and Gamble
Communication Works, 7/e
Teri Kwal Gamble
Michael Gamble

Interviewing: From Both Sides of the Desk

Glossary


interview  the most common type of purposeful, planned, decision-making, person-to-person communication
closed questions  highly structured questions answerable with a simple yes or no or in a few brief words
open questions  questions that offer the interviewee freedom with regard to the choice and scope of an answer
primary questions  questions used to introduce topics or explore a new area
secondary questions  probing questions that follow up primary questions
behavioral interview  an employment interview in which an employer looks for the employee to provide specific examples of specific skills
case interview  an employment interview in which the interviewee is presented with a business case by the employer and asked to work through it
stress interview  an employment interview in which more than one person fires questions at an interviewee.