Please answer the following questions.

1		The mission of a firm should be designed to support the firm's overall strategy.
			A)	True
			B)	False
2		Operations managers measure productivity as the ratio of input to output.
			A)	True
			B)	False
3		Increased emphasis on pollution control and the environment has led companies to adopt an environmental scanning approach.
			A)	True
			B)	False
4		Productivity gains can curb inflation.
			A)	True
			B)	False
5		Standardizing processes can lead to increased productivity.
			A)	True
			B)	False
6		Productivity can be measured only on workers.
			A)	True
			B)	False
7		Productivity and efficiency are different names for the same thing.
			A)	True
			B)	False
8		A company can compete with other companies manufacturing a similar product only by reducing its price.
			A)	True
			B)	False
9		Much of the responsibility for improving productivity rests with management.
			A)	True
			B)	False
10		A time-based strategy may include reducing the time needed to respond to a customer's complaint.
			A)	True
			B)	False