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Table of ContentsMethods, Standards, and Work Design, 11th Edition1 Introduction to Methods, Standards and Work DesignProductivity ImportanceMethods and Standards ScopeHistorical DevelopmentsSummaryQuestionsReferences2 Problem-Solving ToolsExploratory ToolsRecording and Analysis ToolsQuantitative Tools, Worker and Machine RelationshipsSummaryQuestionsProblemsReferencesSelected Software3 Operations AnalysisThe Nine Primary Operation Analysis Approaches 1. Operation Purpose 2. Part Design 3. Tolerances and Specifications 4. Material 5. Manufacture Sequence and Process 6. Setup and Tools 7. Material Handling 8. Plant Layout 9. Work DesignSummaryQuestionsProblemsReferencesSelected SoftwareSelected Videotapes4 Design of Manual WorkThe Musculoskeletal SystemPrinciples of Work Design: Motion EconomyMotion StudyManual Work and Design GuidelinesSummaryQuestionsProblemsReferencesSelected Software5 Design of the Workplace, Equipment and ToolsAnthropometry and DesignPrinciples of Work Design: The WorkplacePrinciples of Work Design: Machines and EquipmentCumulative Trauma DisordersPrinciples of Work Design: ToolsSummaryQuestionsProblemsReferencesSelected Software6 Design of the Work EnvironmentIlluminationNoiseTemperatureVentilationVibrationRadiationShiftwork and Working HoursSafetyOccupational Safety and Health Administration (OSHA)OSHA Ergonomics ProgramSummaryQuestionsProblemsReferences7 Design of Cognitive WorkInformation TheoryHuman Information Processing ModelCoding of Information: General Design PrinciplesDisplay of Visual Information: Specific Design PrinciplesDisplay of Auditory Information: Specific Design PrinciplesHuman Computer Interaction: Hardware ConsiderationsHuman Computer Interaction: Software ConsiderationsSummaryQuestionsProblemsReferences8 Implementation of the Proposed MethodDecision Making ToolsProposed Method PresentationInstallationJob AnalysisJob EvaluationAmericans with Disabilities ActFollow UpSuccessful Methods ImplementationsSummaryQuestionsProblemsReferences9 Time StudyA Fair Day's WorkTime Study RequirementsTime Study EquipmentTime Study ElementsThe Study ItselfOperator PerformanceAllowancesStudy CalculationsThe Standard TimeSummaryQuestionsProblemsReferences10 Performance Rating"Normal" PerformanceSound Rating CharacteristicsRating MethodsRating ApplicationRating AnalysisRating TrainingSummaryQuestionsProblemsReferencesSelected Videotapes11 AllowancesAllowance UsesConstant AllowancesVariable Fatigue AllowancesSpecial AllowancesAllowance ApplicationsSummaryQuestionsProblems References12 Standard Data and FormulasStandard Time Data DevelopmentFormula Construction From Empirical DataAnalytical FormulasStandard Data UsageSummaryQuestionsProblemsReferences13 Predetermined Time SystemsMethods-Time MeasurementMaynard Operation Sequence Technique (MOST)Macromotion AnalysesBasic Motion Times ApplicationSummaryQuestionsProblemsReferencesSelected Software14 Work SamplingThe Theory of Work SamplingWork Sampling AcceptanceWork Sampling Study PlansObservations and Data RecordingMachine UtilizationAllowances DeterminationStandard Time DeterminationSelf-ObservationComputerized Work SamplingSummaryQuestionsProblemsReferencesSelected Software15 Indirect Labor and Expense StandardsIndirect and Expense Work StandardsStandard Data on Indirect and Expense LaborProfessional Performance StandardsIndirect Work Standards AdvantagesSummaryQuestionsProblemsReferencesSelected Videotapes16 Follow-Up and Uses of Time StandardsStandard Times Follow-Up and MaintenanceStandards UsageSummaryQuestionsProblemsReferencesSelected Software17 Wage PaymentDay Work PlansFlexible Compensation PlansIndirect Financial PlansUnion AttitudesWage Incentive Plan PrerequisitesWage Incentive Plan DesignWage Incentive System AdministrationNonfinancial Performance Motivation PlansSummaryQuestionsProblemsReferences18 Training and Employee MotivationOperator TrainingPlant Training ProgramsEmployees and MotivationHuman InteractionsCommunicationsLabor Relations and Work MeasurementModern Management PracticesSummaryQuestionsProblemsReferencesAppendix 1: GlossaryAppendix 2: Helpful FormulasAppendix 3: Special TablesAppendix 4: MIL-STD-1567AIndex |
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2003 McGraw-Hill Higher Education