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Communicating in Groups: Applications and Skills, 5/e

Katherine L. Adams, California State University Fresno
Gloria J. Galanes, Southwest Missouri State University

Interpersonal Communication Principles for Group Members

Chapter Quiz


1	Which one of the following is an example of a sign?
		A)	A group member's stomach growling during a late-morning meeting
		B)	A group member saying, "I'm hungry! Let's order a pizza."
		C)	An email from another group member about a lunch meeting
		D)	The word "lunch"
		E)	Group members eating a pizza together


2	Symbols:
		A)	closely match that which they signify.
		B)	have an inherent and direct relationship to what they represent.
		C)	have a finite number.
		D)	are inconvenient for thinking and communicating with others.
		E)	allow people to communicate across time and space.


3	One problem associated with the use of symbols is:
		A)	they are more difficult to manipulate than signs.
		B)	there is little variety in the forms symbols take.
		C)	misunderstandings can occur.
		D)	each symbol can have only one interpretation.
		E)	what the symbol represents must be present for communicators to understand the symbol.


4	Because ____, different individuals have different meanings for words.
		A)	face-to-face communicating is a transactional process
		B)	communication is both a sender and a receiver phenomenon
		C)	communication is personal
		D)	all messages involve content and relational dimensions
		E)	communication is a process


5	Because _____, all participants are responsible for an interaction's effectiveness.
		A)	face-to-face communicating is a transactional process
		B)	communication is both a sender and a receiver phenomenon
		C)	communication is personal
		D)	all messages involve content and relational dimensions
		E)	communication is a process


6	Because _____, how a message is expressed can be as important as what is said.
		A)	face-to-face communicating is a transactional process
		B)	communication is both a sender and a receiver phenomenon
		C)	communication is personal
		D)	all messages involve content and relational dimensions
		E)	communication is a process


7	Because _____, all group members are simultaneously sending signals that other members may receive and interpret.
		A)	face-to-face communicating is a transactional process
		B)	communication is both a sender and a receiver phenomenon
		C)	communication is personal
		D)	all messages involve content and relational dimensions
		E)	communication is a process


8	Because _____, there is no clearly marked beginning and end.
		A)	face-to-face communicating is a transactional process
		B)	communication is both a sender and a receiver phenomenon
		C)	communication is personal
		D)	all messages involve content and relational dimensions
		E)	communication is a process


9	In small group communication, the concept transactional suggests:
		A)	meanings are received intact from each person.
		B)	communication is a one-way process.
		C)	effective small group members should focus all their attention on the speaker.
		D)	group members define themselves and others in their interactions.
		E)	group communication should proceed in a linear fashion, moving from one transaction to the next.


10	____ is an example of asynchronous communication.
		A)	Talking with a group member on the telephone
		B)	A face-to-face group meeting
		C)	Group members presenting speeches to their class
		D)	Emailing a group member
		E)	Talking with group members in the hallway before class


11	One implication of the communication principles discussed in the text for small group communication is:
		A)	The group should strive for perfect understanding among group members.
		B)	Disagreements are a sign of communication breakdowns in the group.
		C)	Productive communication is every group member's responsibility.
		D)	Conflict within small groups should be avoided at all costs.
		E)	The group should not rely on computer-mediated communication for small group interactions.


12	A national survey of 1000 personnel managers found that ____ was considered the second most important skill when deciding to hire a job applicant.
		A)	small group experience
		B)	listening
		C)	writing
		D)	public speaking
		E)	reading


13	A(n) ____ -oriented listener discourages wordy discussions.
		A)	action
		B)	time
		C)	people
		D)	relationship
		E)	content


14	A(n) ____ -oriented listener helps the group stay on task by focusing on the group's goal and how to achieve it.
		A)	action
		B)	time
		C)	people
		D)	relationship
		E)	content


15	A(n) ____ -oriented listener enjoys analyzing and dissecting information.
		A)	action
		B)	time
		C)	people
		D)	relationship
		E)	content


16	All signs are symbols.
		A)	True
		B)	False


17	Communication is a simple signal-response event.
		A)	True
		B)	False


18	Small group members usually focus more explicitly on the relational dimension of message than on the content dimension.
		A)	True
		B)	False


19	Meanings are in people, not in the words themselves.
		A)	True
		B)	False


20	Listening and hearing are synonymous.
		A)	True
		B)	False

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