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Communicating in Groups: Applications and Skills, 5/e
Katherine L. Adams, California State University Fresno
Gloria J. Galanes, Southwest Missouri State University

Verbal and Nonverbal Messages

Internet Exercises

The Symbolic Nature of Emoticons

Most computer-mediated communication is text based. That is, communication with other people takes place by typing messages on a computer keyboard. Because CMC relies on text for meaning, much emotional content normally expressed nonverbally (e.g. happiness, sadness, confusion, etc.) is not present in CMC interactions.

To adapt to the CMC medium, Internet users have developed a symbolic code to express emotion. Known as "emoticons," certain combinations of characters are used to indicate relational messages in e-mails, online chats, bulletin board messages, and other CMC channels. Examples of emoticons include:

:) A basic smiley face

;) A smiley face with a "wink." Used to indicate playfulness or sarcasm.

:') A smiley face indicating "I'm so happy I'm crying."

The popularity of emoticons has led to other text-based symbols finding their way into the common written vocabulary of Internet users. For examples, LOL means "I Laughed Out Loud at what you wrote." And IMHO means "In My Humble Opinion," which is often used to precede a controversial opinion. The following websites provide dictionaries of emoticons and other text symbols used in CMC:

http://members.aol.com/bearpage/smileys.htm

http://www.techdictionary.com/chat.html

How do you think emoticons and other online lingo illustrate the notion of structuration discussed in this chapter?