QUESTIONS TO SHARPEN YOUR FOCUS

1		When might the reduction of anxiety and uncertainty hinder rather than help facilitate effective communication?
2		Which of the ten superficial causes of anxiety and uncertainty that I presented would apply to communication between teenagers and the elderly? Would they be different for encounters between heterosexuals and homosexuals?
3		In what situations might mindfulness hinder rather than help effective communication?
4		Think of the most culturally diverse intercultural encounter you've ever had. Which of Hofstede's four dimensions of cultural variability were highly discrepant?