Site MapHelpFeedbackMultiple Choice
Multiple Choice
(See related pages)



1

The theorist behind the anxiety/uncertainty management theory is
A)Tannen.
B)Kramarae.
C)Ting-Toomey.
D)Gudykunst.
2

The focus of this theory is to
A)explain what happens when different cultures encounter one another.
B)discuss what happens communicatively between cultural in-groups and strangers.
C)explain why some cultures are more conservative than others.
D)none of the above
3

Gudykunst assumes that at least one person in an intercultural encounter is
A)a stranger.
B)a better communicator than the other.
C)uncertain.
D)a and c
4

Which of the four levels of communication competence best captures the phrase, "ignorance is bliss?"
A)unconscious competence
B)unconscious incompetence
C)conscious incompetence
D)conscious competence
5

Which of the four levels of communication competence is characterized by thinking about and changing behaviors in order to become more effective?
A)unconscious competence
B)unconscious incompetence
C)conscious incompetence
D)conscious competence
6

Which of the four levels of communication competence is characterized by knowing that you are misinterpreting another person's behavior and doing nothing to correct it?
A)unconscious competence
B)unconscious incompetence
C)conscious incompetence
D)conscious competence
7

Which of the four levels of communication competence is characterized by the idea that we've developed communication skills to the point where we no longer have to think about them?
A)unconscious incompetence
B)unconscious competence
C)conscious incompetence
D)conscious competence
8

The difference between anxiety and uncertainty in this theory is that anxiety
A)is more powerful than uncertainty.
B)is cognitive not emotional.
C)is affective like an emotion not cognitive.
D)none of the above
9

Gudykunst's ideas about uncertainty are taken from which interpersonal theorist?
A)Baxter
B)Burgoon
C)Berger
D)Buller
10

Based on Gudykunst's discussion of uncertainty, which of the following statements is true?
A)Uncertainty includes the doubts we have about our ability to predict future outcomes.
B)Uncertainty includes doubts about the past.
C)Uncertainty is a thought.
D)All of the above.
11

Which of the following statements about anxiety and uncertainty are correct in the context of this theory?
A)Anxiety is always bad.
B)Uncertainty motivates us to communicate better.
C)High levels of uncertainty and anxiety cause failed communication.
D)All of the above.
12

According to Gudykunst's theory, as self esteem increases
A)our ability to manage anxiety increases.
B)our ability to manage anxiety decreases slightly.
C)our ability to manage anxiety decreases significantly.
D)our ability to manage anxiety is unchanged.
13

Gudykunst's theory predicts that as our need to belong to a group increases when we interact with strangers
A)our anxiety decreases slightly.
B)our anxiety decreases dramatically.
C)our anxiety increases.
D)our anxiety is unchanged.
14

According to Gudykunst, when our ability to empathize with stranger increases, our ability to accurately predict their behavior
A)remains about the same.
B)increases.
C)decreases significantly.
D)decreases slightly.
15

According to Gudykunst, an increase in our attraction to strangers produces a(n)
A)decrease in our anxiety.
B)increase in our confidence in predicting their behavior.
C)increase in our anxiety.
D)a and b
16

Gudykunst's theory focuses on encounters between alienated family members.
A)True
B)False
17

Based on this theory, the term effective communication refers to the process of minimizing misunderstandings.
A)True
B)False
18

The main purpose of the theory is to explain mass mediated communication.
A)True
B)False
19

Conscious incompetence refers to those occasions when we try to change our behavior in order to be more effective.
A)True
B)False
20

Gudykunst believes that anxiety and uncertainty are the main reasons that communication fails in intergroup situations.
A)True
B)False





To learn more about the book this website supports, please visit its Information Center.
(c)2003 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.


A First Look at CommunicationOnline Learning Center

Home > Chapter 30 > Multiple Choice