The text is strong on research in all the different areas of
communication: verbal, nonverbal, interpersonal, small group, public
speaking, and more.
Discussions of cross-cultural and intercultural communication are
interwoven throughout the text and in many of the "Consider This"
boxes.
"Working Together" boxes provide activities that encourage group
learning and discussions of key concepts.
"Another Point of View" boxes provide students with contrasting
opinions, encouraging critical thinking.
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2004 McGraw-Hill Higher Education