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One point assumed throughout this textbook is that readers can always improve their communication skills. Even if you're already articulate and poised, there is always room for improvement. Sheila Wellington (2001), writes this about improving communication skills for Hispanic and Asian-American women, in her book, Be Your Own Mentor:
Hispanic women . . . find others discounting what they say or that even their accents are mocked. Communications issues for women of color are compounded if they speak with an accent, they say. Asian-American women voice concern at being passed over for managerial positions because they're soft-spoken and are stereotyped as shy and self-effacing. They report that working on their communications skills helps a lot.
For example: Learn how to pace your speaking. Women sometimes speak too fast. Breathe deeply, which slows you down and allows for more deliberate speech.
Lower the pitch of your voice. A lower voice commands more attention and respect.
Do not allow yourself to be interrupted. If someone is interrupting, say, "Just give me a minute to finish and then I do want to hear your pont of view." Remember, say this calmly and firmly, without rancor.
Source: S. Wellington, Be Your Own Mentor: Strategies from Top Women on the Secrets of Success (New York: Random House, 2001), p. 92.