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Strategic Management: Strategic Managment
Gregory G. Dess, University of Texas at Dallas
G.T. Lumpkin, University of Illinois--Chicago
Recognizing a Firm’s Intellectual Assets: Moving Beyond a Firm’s Tangible Resources

Chapter Objectives

Chapter 4
After reading this chapter, you should have a good understanding of:
  • Why the management of knowledge professionals and knowledge itself are so critical in today’s organizations.
  • The importance of recognizing the interdependence of attracting, developing, and retaining human capital.
  • The key role of social capital in leveraging human capital within and across the firm.
  • Why teams are critical in combining and leveraging knowledge in organizations and how they can be made more effective.
  • The vital role of technology in leveraging knowledge and human capital.
  • How technology can help to retain knowledge even when employees cannot be retained by the organization.
  • How leveraging human capital is critical to strategy formulation at the business, corporate, international, and Internet levels.






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