Differentiate between front- and back-office information systems.
Describe the different classes of information system applications (transaction processing, management
information, decision support, expert, communication and collaboration, and office automation systems) and how
they interoperate to supplement one another.
Describe the role of information systems architecture in systems development.
Identify three high-level goals that provide system owners and system users with a perspective of an information
system.
Name three goal-oriented perspectives for any information systems.
Identify three technologies that provide system designers and builders with a perspective of an information
system.
Describe four building blocks of the KNOWLEDGE goal for an information system.
Describe four building blocks of the PROCESS goal for an information system.
Describe four building blocks of the COMMUNICATIONS goal for an information system.
Describe the role of network technologies as it relates to KNOWLEDGE, PROCESSES, and COMMUNICATIONS
building blocks.
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