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1 | | Contemporary Information Systems are interfacing with customers and suppliers using : |
| | A) | BPR |
| | B) | CRM |
| | C) | SCM |
| | D) | Both A and B |
| | E) | Both B and C |
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2 | | Information systems that support the business functions that reach out to suppliers are known as: |
| | A) | back office information systems |
| | B) | decision support systems |
| | C) | expert information systems |
| | D) | front office information systems |
| | E) | none of the above |
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3 | | Which of the following is not a class of information system applications? |
| | A) | database management system |
| | B) | decision support system |
| | C) | expert system |
| | D) | management information system |
| | E) | office automation system |
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4 | | Who are the people that actually use the system to perform or support the work to be completed? |
| | A) | system analysts |
| | B) | system designers |
| | C) | system owners |
| | D) | system builders |
| | E) | none of the above |
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5 | | Which is not a typical business function? |
| | A) | Sales |
| | B) | Service |
| | C) | Manufacturing |
| | D) | Accounting |
| | E) | Benefits and Compensation |
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6 | | The flow of transactions through business processes to ensure appropriate checks and approvals are implemented is called: |
| | A) | procedures |
| | B) | work flow |
| | C) | process flow |
| | D) | process requirements |
| | E) | procedures |
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7 | | Language-based, machine-readable representations of what a software process is supposed to do, or how a software process is supposed to accomplish its task is known as: |
| | A) | prototyping |
| | B) | software specifications |
| | C) | application programs |
| | D) | human engineering |
| | E) | none of the above |
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8 | | A specification of how the user moves from window to window, interacting with the application programs to perform useful work is called: |
| | A) | interface specifications |
| | B) | software specifications |
| | C) | user dialog |
| | D) | prototyping specifications |
| | E) | navigation specification |
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9 | | Examples of keyless interfaces include: |
| | A) | bar coding, OCR, pen, and voice recognition |
| | B) | mouse, OCR, pen, and voice recognition |
| | C) | keyboard, OCR, pen, and voice recognition |
| | D) | all of the above |
| | E) | none of the above |
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10 | | Open database connectivity (OBDC) tools are an example of: |
| | A) | layerware |
| | B) | tool kit |
| | C) | interfaceware |
| | D) | middleware |
| | E) | none of the above |
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