Chapter Outline (See related pages) Once a system has been implemented, it enters operations and support. Systems operation is the ongoing function in which the system operates until it is replaced. Systems support involves servicing, maintaining, and improving a functional information system through its lifetime. Systems operation and support occur in parallel. In this chapter, you will learn more about systems operation and support. In particular, it is useful to understand the different types of systems support provided for a production system.
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