After completing this module, you should be able to

1. Appreciate the process and the importance of developing a "psychological contract."
2. Explain the importance of managing expectations, dialoguing, and appreciative inquiry.
3. Describe the role of expectations, expectations discrepancies, and self-fulfilling prophecies in organizational settings.
4. Explain the basic assumptions about the adult as learner.
5. Describe the similarities and differences among cognitive learning, content learning, and process learning.
6. Appreciate the meaning of a learning community and the roles of the participant and the instructor in an experiential learning-based course.