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Multiple Choice Quiz
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1
Contradictory expectations can result in
A)low productivity
B)alienation
C)dissatisfaction
D)all of the above
2
The ability to accept feedback about your performance nondefensively is an example of
A)cognitive development
B)synthesis
C)self learning competency
D)Bloom's Taxonomy
3
Classroom activities in which students are active participants is an example of which of the following learning methods?
A)process learning
B)learning in action
C)involvement learning
D)content learning
4
One way to overcome diversity and contradictory expectations is to
A)discuss the climate of the organization
B)utilize communication dialoguing
C)have the manager discuss attitudes regarding objectives used for performance appraisal
D)empathetic listening by the boss
5
When mutual understanding of expectations exists between members of an organization, like teams in this classroom, we could anticipate:
A)increased willingness to cooperate and to coordinate tasks
B)an unwillingness to accept new responsibility without proper guidance
C)more discussion of equitable treatment during projects
D)a reduction in the need to for interpersonal dialoguing
6
The ability to apply knowledge gained in one situation to another situation is noted in the text as
A)self-learning competency
B)team learning
C)organizational learning
D)learning mechanisms
7
What major event in one's work situation affects his/her self-efficacy?
A)an employee's self-esteem
B)their willingness to distinguish between work and pleasure
C)an employee's ability to prioritize job tasks
D)a manager's expectation about their behavior
8
One school of thought for the experiential learning process, argues that learning occurs through
A)thinking
B)cognition
C)experience
D)all of the above
E)none of the above
9
Research indicates that many organizational problems can be traced to
A)salary disputes
B)expectation discrepancies
C)peer relations
D)responsibility
10
Application of ideas, experience in the subject, and attention to participants' responses are critical components of
A)content learning
B)process learning
C)adult learning
D)lifelong learning
11
Conflicts in the workplace can result in low productivity, alienation and absenteeism.
A)True
B)False
12
As the workforce becomes more diverse, we should continue t do things exactly the same to understand human potential.
A)True
B)False
13
A value system that includes some degree of openness and trust must exist as part of the organizational culture.
A)True
B)False
14
The most critical skill that an individual must acquire is self-learning competency.
A)True
B)False
15
Bloom's Taxonomy of Educational Objectives organized the critical thinking skills of individuals into a cognitive development theory of two levels.
A)True
B)False





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