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Multiple Choice Quiz
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1
Which of the following is NOT a theory of psychodynamics
A)Communication
B)Human behavior
C)Motivation
D)Perception
2
Which of the following is a good example of code
A)perception
B)language
C)noise
D)traffic
3
The fundamental process of communication is
A)a key barrier to organizational effectiveness
B)a primary area for understanding human behavior
C)an area of increasing concern for most managers
D)all of the above
4
The process of communication involves which of the following elements
A)sender and receiver
B)the message
C)the medium through which the message is send
D)a & b
E)all of the above
5
Translating meaning into words and words into meaning is based upon a person's
A)translating ability
B)cultural background
C)ear for languages
D)none of the above
6
In order to overcome communication barriers, managers should use which of the following tactics
A)self-awareness
B)creating a supportive organizational climate
C)coaching and goal-setting
D)all of the above
7
Which of the following have been shown to hinder the communication process?
A)attribution
B)ethnocentrism
C)motivation
D)communication
8
Before we can send a message to another recipient we must first
A)decode it
B)diffuse it
C)encode it
D)perceive it
9
What is proxemics?
A)physique and posture
B)the way people use their space
C)facial expressions
D)speech rate and pitch
10
Communication richness mean that a media conveys meaning and
A)carries a large volume of data
B)is accessible
C)employs similar codes
D)is expensive
11
Individuals can improve their own effectiveness through their willingness to change their own behavior.
A)True
B)False
12
The communication message received is affected by perception and motivation.
A)True
B)False
13
Noise distorts the message of communication.
A)True
B)False
14
Research indicates that the greater the differences between the sender's and the receiver's cultures, the greater the chance for miscommunication.
A)True
B)False
15
People from similar cultures tend to view the world differently.
A)True
B)False





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