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| 1 | |
Which of the following is a primary source used during the exploratory phase of the research process? |
| | A) | observation |
| | B) | books |
| | C) | presentations on YouTube |
| | D) | article in a company's press room on the internet |
| | E) | information from organization's database |
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| 2 | |
After defining the management dilemma, the next step in conducting a literature search is _____. |
| | A) | define investigative questions |
| | B) | consult encyclopedias, dictionaries, handbooks to identify key terms, people, or events |
| | C) | search indexes, bibliographies, and the Web |
| | D) | locate and review secondary sources |
| | E) | evaluate the value and credibility of secondary sources |
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| 3 | |
Which of the following is an example of a primary source of information? |
| | A) | survey data |
| | B) | magazine articles |
| | C) | encyclopedias |
| | D) | YouTube video found through a Google search |
| | E) | internal sales reports |
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| 4 | |
Which of the following questions does not address the authority of a source? |
| | A) | What are the credentials of the author or institution? |
| | B) | What is the reputation of the sponsoring organization? |
| | C) | Does the source give you a means of contacting anyone for further information? |
| | D) | How old is the information? |
| | E) | If facts are supplied, where do they come from? |
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| 5 | |
For an organization, which of the following is NOT an example of an internal source of secondary data? |
| | A) | Investor annual reports. |
| | B) | Compilation of sales data over the last three years. |
| | C) | Report on a survey of consumer attitudes, completed three years ago. |
| | D) | Current inventory of office supplies. |
| | E) | A corporate report on employee productivity. |
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| 6 | |
The results of a LexisNexis search of articles related to a business topic is classified as which type of information source? |
| | A) | tertiary |
| | B) | primary |
| | C) | secondary |
| | D) | statistical |
| | E) | external |
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| 7 | |
Which of the following is critical in a good handbook? |
| | A) | Photographs |
| | B) | Opinions of experts |
| | C) | Source references for facts |
| | D) | A list of dates |
| | E) | None of the above |
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| 8 | |
Which of the following questions is considered when defining the management question? |
| | A) | What is the management dilemma? |
| | B) | What is the recommended course of action? |
| | C) | What does the manager need to know to choose the best alternative from the available sources of action? |
| | D) | What questions should be asked of participants? |
| | E) | What should be asked or observed to obtain the information the manager needs? |
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| 9 | |
Which if the following is a type of management question? |
| | A) | Choice of Action |
| | B) | Choice of Purpose |
| | C) | Choice of Solution |
| | D) | Choice of Timing |
| | E) | None of the above |
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| 10 | |
Which is TRUE of predesigned measurement questions? |
| | A) | They were crafted specifically for the study at hand. |
| | B) | They were created by trained researchers. |
| | C) | They have not be previously tested for validity. |
| | D) | They apply all the data collected during exploration phase of the study at hand. |
| | E) | None of the above. |
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