Introduction Process Selection Process Types
Operations Tour: Morton Salt Product and Service Profiling Sustainable Production of Goods and Services Lean Process Design
Technology Automation
Process Strategy Strategic Resource Organization: Facilities Layout Repetitive Processing: Product Layouts Nonrepetitive Processing: Process Layouts Fixed-Position Layouts Combination Layouts Cellular Layouts Service Layouts
Designing Product Layouts: Line Balancing Some Guidelines for Line Balancing Other Factors Other Approaches
Designing Process Layouts Measures of Effectiveness Information Requirements Minimizing Transportation Costs or Distances Closeness Ratings
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