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Multiple Choice Quiz
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1
The goal in process selection is to match processing capability with expected demand.
A)True
B)False
2
Two benefits of cellular manufacturing are low cost and flexibility.
A)True
B)False
3
Process layouts are common in non-manufacturing environments.
A)True
B)False
4
Departments are typical in product layouts.
A)True
B)False
5
Intermittent processing systems generally tend to have special purpose equipment.
A)True
B)False
6
For repetitive processing, machines of the same type are grouped into departments.
A)True
B)False
7
A service process matrix is a tool that can be useful for organizations contemplating strategic changes in service operations.
A)True
B)False
8
Service systems do not lend themselves to automation. That is why you do not encounter automated services.
A)True
B)False
9
The degree of customer contact and the degree of customization are two key factors in service layout design
A)True
B)False
10
Product layouts usually require less-skilled workers than process layouts.
A)True
B)False
11
Process layouts tend to have lower equipment utilization than product layouts.
A)True
B)False
12
The term balance delay refers to the percentage of idle time for a line.
A)True
B)False
13
The minimum cycle time of a line is equal to the time of the shortest task.
A)True
B)False
14
Cycle time is the time allowed at each work station to complete a set of tasks.
A)True
B)False
15
A DVD player would most likely be repaired in this type of layout:
A)fixed position
B)hybrid
C)product
D)process
16
Which system has the least flexibility?
A)job shop
B)batch
C)assembly
D)continuous
17
Which type of operation would be most closely associated with division of labor?
A)job shop
B)batch
C)assembly
D)continuous
18
The type of layout that would be used to build a submarine is:
A)fixed-position
B)product
C)process
D)aquatic
19
Which processing system would be the least likely choice for producing a pair of shoes?
A)assembly
B)batch
C)continuous
D)job shop
20
Which two types of processing systems would most likely be used to produce iPods?
A)continuous or assembly
B)assembly or batch
C)batch or job shop
21
Product or service profiling links key product or service requirements to
A)market conditions
B)pricing strategies
C)process capabilities
D)schedule changes
E)order sizes
22
Which one does not relate to designing process layouts?
A)Minimizing transportation costs.
B)Minimizing distance traveled.
C)Focusing on closeness ratings.
D)Equalizing times of work stations.
23
In a Muther closeness grid, which symbol is used for a location if closeness isn't important?
A)A
B)E
C)I
D)O
E)U
24
In a Muther closeness grid, which symbol reflects the greatest important for closeness?
A)A
B)E
C)I
D)O
E)U
25
Which one of the following involves a group of machines that involve supervisory computer control and automatic material handling?
A)N/C machines
B)Computer-aided manufacturing
C)Cellular manufacturing
D)Group technology
E)Flexible manufacturing system
26
Group technology is often related to which one of the following?
A)cellular manufacturing
B)product layout
C)combination layouts
D)none of these





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