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Chapter Glossary
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adaptive culture  An organizational culture in which employees focus on the changing needs of customers and other stakeholders and support initiatives to keep pace with these changes.
artifacts  The observable symbols and signs of an organization's culture.
bicultural audit  The practice of diagnosing cultural relations between companies and determining the extent to which cultural clashes will likely occur.
ceremonies  Planned activities conducted specifically for the benefit of an audience.
organizational culture  The values and assumptions shared within an organization.
organizational socialization  The process by which individuals learn the values, expected behaviors, and social knowledge necessary to assume their roles in an organization.
rituals  The programmed routines of daily organizational life that dramatize the organization's culture.







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