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Multiple Choice Quiz
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1
Power that subordinates have over their superiors is known as:
A)opposing power.
B)countervailing power.
C)subordinating power.
D)subsidiary power.
2
Which of the following statements about power is most accurate?
A)People with power have to exercise it to get things done.
B)Power is a one-way street.
C)A manager that controls the resources that his or her employees need has countervailing power.
D)Person A has power over person B by controlling something of value that person B needs to achieve his goals.
3
In an organization, power comes from:
A)substitutability.
B)centrality.
C)formal position within a hierarchy.
D)influence.
4
Power over rewards and sanctions is bounded by:
A)norms.
B)laws.
C)a need to maintain legitimacy.
D)all of the above.
5
These __________ are not sources of power, rather they determine the extent to which people can leverage the power they have to make things happen within organizations.
A)incidents of power
B)power externalities
C)contingencies of power
D)possibilities of power
6
At one time a strike by telephone employees would have shut down operations in a telephone company; but computerized systems and other technological innovations have reduced the need for telephone operators. In this example technology is an example of __________ one of the contingencies of power.
A)centrality
B)discretion
C)substitutability
D)visibility
7
__________ occurs when someone complies with a request because of role expectations and the requester's legitimate hierarchical power.
A)Silent authority
B)Assertiveness
C)Network building
D)Implicit tactics
8
Which of the following statements about influence tactics is most accurate?
A)Influence tactics are a way to use power but not a way of accumulating power.
B)Even junior managers who lack substantial sources of power can have an impact on the CEO if influence tactics are used correctly.
C)Influence tactics are a way to accumulate power but not an effective way to use power.
D)People with limited power cannot use influence tactics.
9
When one party perceives that its interests are being opposed or negatively influenced by another party it is known as:
A)conflict.
B)resistance.
C)opposition.
D)challenge.
10
People who sit face-to-face during a negotiation are most likely to:
A)develop a win-win orientation toward the conflict situation.
B)develop a win-lose orientation toward the conflict situation.
C)negotiate a solution in a shorter time.
D)make excessive concessions.





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