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Distinguish among job analysis, job descriptions, and job specifications. How do they relate to planning in human resources management? |
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| 2 | |
What activities are involved in acquiring and maintaining the appropriate level of qualified human resources? Name the stages of the selection process. |
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| 3 | |
What are the two types of training programs? Relate training to kinds of jobs. |
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| 4 | |
What is the significance of performance appraisal? How do managers appraise employees? |
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| 5 | |
Why does turnover occur? List the types of turnover. Why do businesses want to reduce turnover due to separations? |
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| 6 | |
Relate wages, salaries, bonuses, and benefits to Herzberg's distinction between hygiene and motivation factors. How does the form of compensation relate to the type of job? |
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What is the role of benefits? Name some examples of benefits. |
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| 8 | |
Describe the negotiation process through which management and unions reach an agreement on a contract. |
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| 9 | |
Besides collective bargaining and the grievance procedures, what other alternatives are available to labor and management to handle labor disputes? |
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| 10 | |
What are the benefits associated with a diverse workforce? |
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