LO 10-1

Define human resources management and explain its significance.

LO 10-2

Summarize the processes of recruiting and selecting human resources for a company.

LO 10-3

Discuss how workers are trained and their performance appraised.

LO 10-4

Identify the types of turnover companies may experience and explain why turnover is an important issue.

LO 10-5

Specify the various ways a worker may be compensated.

LO 10-6

Discuss some of the issues associated with unionized employees, including collective bargaining and dispute resolution.

LO 10-7

Describe the importance of diversity in the workforce.