 | Learning Objectives
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After studying this chapter, you should be able to:- Explain why groups and teams are key contributors to organizational effectiveness. [LO 11-1]
- Identify the different types of groups and teams that help managers and organizations achieve their goals. [LO 11-2]
- Explain how different elements of group dynamics influence the functioning and effectiveness of groups and teams. [LO 11-3]
- Explain why it is important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness. [LO 11-4]
- Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams. [LO 11-5]
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