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Chapter Quiz
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1
Information that reflects current changes in business conditions is _____ information.
A)real-time
B)archival
C)static
D)adaptive
E)prevalent
2
The requirement for real-time information is the most critical for ____.
A)stock markets
B)educational institutions
C)sports organizations
D)automobile manufacturers
E)retail stores
3
Regarding information and decisions, _____.
A)to make effective decisions, information from external stakeholders is ignored
B)controlling does not involve decision making
C)while deciding how to price a product, marketing managers take information only from suppliers and distributors
D)consumer surveys are discarded during the decision-making process
E)all managers have to make decisions related to performance evaluation of subordinates
4
Regarding the communication process, ______.
A)it consists of the broadcast phase and the feedback phase
B)decoding involves the translation of the message into symbols or language by the receiver
C)noise is anything that hampers any stage of the communication process
D)an intermediary is the pathway through which an encoded message is transmitted to a receiver
E)feedback is initiated by the sender, who becomes a receiver
5
The media that is lowest on information richness is _____.
A)videoconferencing
B)office newsletters
C)personal e-mail
D)meetings
E)voice mail
6
During a product’s life cycle, demand is typically replacement demand in the ________ stage.
A)decline
B)embryonic
C)maturity
D)saturation
E)growth
7
The client computers linked directly to the server constitute a(n) _____.
A)botnet
B)hyperlink
C)telecommunication line
D)inline linkage
E)local area network
8
With a large organizational hierarchy, _____.
A)it results in a faster flow of information
B)it becomes a very expensive information system
C)the organization can respond quickly to changing market conditions
D)it does not cause information distortion
E)managers have an unlimited span of control
9
The most advanced management information systems available are _____ systems.
A)transaction-processing
B)expert
C)decision support
D)operations information
E)office automation
10
Regarding information systems, _____.
A)they do not affect the vital human element of communication
B)all kinds of information can be aggregated and summarized on an MIS report
C)issues surrounding very rich information cannot be quantified
D)electronic communication is favored to replace face-to-face communication
E)the nature of a performance problem is best explored by using electronic communication





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