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Chapter Quiz
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1
Among the major personality traits, the tendency to be careful, scrupulous, and persevering is called _____.
A)agreeableness
B)negative affectivity
C)openness to experience
D)extraversion
E)conscientiousness
2
The extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having other people get along is the ___.
A)need for achievement
B)need for cognition
C)need for affiliation
D)need for power
E)need for transcendence
3
Which of the following is the best example of organizational citizenship behavior?
A)KBS International is working to develop self-managed teams and minimize the role of top management in everyday decision-making.
B)Greg stayed back at the office after completing his work to help his colleague Matt compile the company’s quarterly sales report.
C)Jamie makes it a point to complete her allotted tasks on time, even if it means putting in overtime.
D)Raylon Inc. offers its employees in-house personality development courses and courses to improve their on-the-job skills.
E)As the Human Resources manager, Steve’s primary duty is to help employees sort out difficulties and improve their performance.
4
A personal conviction about desired modes of conduct or ways of behaving is a(n) _____ value.
A)instrumental
B)terminal
C)absolute
D)real
E)nominal
5
The ability to understand and manage one’s own moods and emotions and the moods and emotions of other people refers to ___.
A)dispositional affect
B)intelligence quotient
C)positive psychology
D)emotional intelligence
E)negative affectivity
6
Which of the following best describes an attitude?
A)It is a collection of feelings and beliefs.
B)It is a feeling or state of mind.
C)It is a short-lived feeling linked to a particular event.
D)It is a personal conviction about lifelong goals or objectives.
E)It is an unwritten, informal societal code of conduct.
7
Which of the following best describes the premise of the attraction-selection-attrition (ASA) framework?
A)The products the firm produces or the services it offers are the key considerations in determining the personality characteristics of the employees hired.
B)Similarities in personality among employees in a firm lead to friction and a higher turnover for the company.
C)A group of employees who are dissimilar in personality are less likely to leave the organization over time.
D)Employees for a firm’s new ventures are hired based on the dominant personality profile of organization members.
E)The personality characteristics of the senior-most people in the organization change over time to reflect the personalities of the newest members.
8
The process by which newcomers learn an organization’s values and norms and acquire the work behaviors necessary to perform jobs effectively refers to ___.
A)negative affectivity
B)socialization
C)cognitive dissonance
D)secularization
E)extraversion
9
Which of the following is the best example of a rite of enhancement within an organization?
A)The office Christmas party
B)The induction process for new employees
C)An "Employee of the Month" award ceremony
D)Skills-development programs for employees
E)Shared organization-specific slang or jargon
10
Which of the following is most characteristic of an innovative organization culture?
A)Suggestions from lower-level managers are likely to be subjected to a formal review process.
B)The organization structure is organic, with few levels of hierarchy.
C)Employees know exactly whom to report to and how to react to any problems that arise.
D)The organization has a well-defined system of authority.
E)Managers are more concerned about short-term targets than long-run performance.





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