 | Learning Objectives
(See related pages)
After studying this chapter, you should be able to:- Describe the various personality traits that affect how managers think, feel, and behave. [LO 2-1]
- Explain what values and attitudes are and describe their impact on managerial action. [LO 2-2]
- Appreciate how moods and emotions influence all members of an organization. [LO 2-3]
- Describe the nature of emotional intelligence and its role in management. [LO 2-4]
- Define organizational culture and explain how managers both create and are influenced by organizational culture. [LO 2-5]
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