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Chapter Quiz
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1
A characteristic of tasks involving nonroutine or complicated technologies is:
A)low task variety.
B)low autonomy.
C)high task analyzability.
D)low task significance.
E)low task analyzability.
2
The process of increasing the degree of responsibility a worker has is called job___.
A)design
B)enlargement
C)simplification
D)enrichment
E)development
3
The degree to which a job gives an employee the freedom and discretion needed to schedule different tasks and decide how to carry them out is called _____.
A)task identity
B)autonomy
C)task significance
D)feedback
E)skill variety
4
Task significance can be described as the degree to which:
A)a job requires that a worker perform all the tasks necessary to complete the job.
B)a job gives an employee the freedom to schedule different tasks and decide how to carry them out.
C)a worker feels his or her job is meaningful because of its effect on people.
D)actually doing a job provides a worker with clear and direct information about how well he or she has performed the job.
E)a job requires that an employee use a wide range of different skills, abilities, or knowledge.
5
People who perform similar jobs are grouped together so that they can learn from observing one another in a _____ organizational structure.
A)product
B)functional
C)market
D)geographic
E)network
6
With a product structure, ___.
A)divisions are mutually dependent on one another.
B)functional managers build their skills and expertise in diverse areas.
C)corporate managers are freed from the need to directly supervise each division’s day-to-day operations.
D)a manager’s ability is limited to developing business-level strategies that lower costs.
E)managers are unable to evaluate how well divisional managers are doing.
7
With a product team structure, ___.
A)members of a cross-functional team report only to the product team manager.
B)all the members of the team have dual reporting relationships.
C)there is a greater focus on achieving departmental goals than organizational goals.
D)functional employees are not assigned to a cross-functional team.
E)employees are given permanent teams divided by functional roles.
8
Top managers at Rebus Systems are of the opinion that the company’s organization structure is too tall. In order to create a flatter organization structure, the company must:
A)increase the number of product lines the company produces.
B)increase the number of markets in which the company sells its products.
C)reduce the number of levels in the organization’s hierarchy of authority.
D)divide the organization into smaller cross-functional teams, each with its own manager.
E)reduce the number of functional departments present in the organization.
9
A series of global strategic alliances that one or several organizations create with suppliers, manufacturers, and/or distributors to produce and market a product is known as a ___ structure.
A)matrix
B)network
C)product
D)geographic
E)functional
10
A company-specific information system that systematizes the information possessed by its employees and provides them with access to other employees who have the expertise to solve the problems is called a(n) _____.
A)business-to-business network
B)boundaryless organization
C)knowledge management system
D)ad hoc committee
E)network structure







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