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1 | | ________ is when the activities in the stage must stop because there is no place to deposit the item just completed. |
| | A) | Buffering |
| | B) | Blocking |
| | C) | Starving |
| | D) | None of the above |
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2 | | The most common things that can happen when two stages are directly linked are: |
| | A) | Buffering |
| | B) | Blocking |
| | C) | Starving |
| | D) | B and C |
| | E) | A, B, and C |
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3 | | Processes can be characterized as: |
| | A) | Single stage or multistage |
| | B) | Make-to-stock or make-to-order |
| | C) | Open or closed |
| | D) | A and B |
| | E) | A, B, and C |
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4 | | Which of the following is true about make-to-stock processes? |
| | A) | Make-to-stock processes can be controlled based on the actual or anticipated amount of finished goods inventory. |
| | B) | Make-to-stock process is used when demand is seasonal and the firm does not have enough capacity to keep up during the peak season. |
| | C) | Services, by their very nature, often use make-to-stock processes. |
| | D) | A and B |
| | E) | A, B, and C |
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5 | | According to your text, the most common process metric is: |
| | A) | Productivity |
| | B) | Efficiency |
| | C) | Utilization |
| | D) | Throughput time |
| | E) | Cycle time |
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6 | | The average time between the completion of units is commonly known as: |
| | A) | Throughput time |
| | B) | Operation time |
| | C) | Cycle time |
| | D) | Run time |
| | E) | None of the above |
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7 | | In practice, often __________ is not included in the utilization of the process. |
| | A) | Run time |
| | B) | Machine time |
| | C) | Setup time |
| | D) | A and B |
| | E) | B and C |
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8 | | Throughput time cannot be reduced in a process by: |
| | A) | Reducing the utilization of bottleneck equipment |
| | B) | Performing activities using a serial approach |
| | C) | Changing the sequence of activities |
| | D) | Reducing interruptions |
| | E) | All of the above are ways by which throughput time can be reduced |
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9 | | Little's law can be stated as: |
| | A) | Throughput time X Throughput rate = Work-in-process |
| | B) | Throughput rate + Work-in-process = Throughput time |
| | C) | Throughput rate/Throughput time = Work-in-process |
| | D) | Work-in-process X Throughput rate = Throughput time |
| | E) | None of the above |
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10 | | Work measurement sets time standards that are necessary for all of the following reasons except: |
| | A) | To schedule work and allocate capacity |
| | B) | To scare employees |
| | C) | To provide an objective basis for motivation |
| | D) | To bid for new contracts |
| | E) | To provide benchmarks for improvement |
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11 | | Work measurement techniques include all of the following except: |
| | A) | On the job training |
| | B) | Time study |
| | C) | Work sampling |
| | D) | Predetermined motion-time data systems |
| | E) | Elemental data |
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12 | | The 5 steps of making a work sample study include all of the following except: |
| | A) | Estimate the proportion of time of the activity of interest |
| | B) | State the desired accuracy in the study results |
| | C) | Determine the specific times observations are to be made |
| | D) | Change the specific time observations to make them convenient |
| | E) | Recompute the sample size using already collected data |
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