| LO3-1 | Know the issues associated with product design and the typical processes used by companies. |
| LO3-2 | Illustrate how different criteria can impact the design of a product. |
| LO3-3 | Contrast how service products can have different design criteria compared to manufactured products. |
| LO3-4 | Evaluate the economic impact of a new product on a company. |
| LO3-5 | Illustrate how product development is measured in a company. |