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Practice Quiz
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1
Elizabeth's company gives raises annually based on employees' ability to meet their organizational goals. The raises are
A)equity rewards.
B)extrinsic rewards.
C)incentive rewards.
D)intrinsic rewards.
E)process rewards.
2
The desire for friendly and warm relations with other people refers to McClelland's acquired need for affiliation.
A)True
B)False
3
According to Herzberg, which of the following factors will make people dissatisfied at work?
A)Boring work
B)Lack of responsibility
C)Criticism
D)Poor working conditions
E)Lack of advancement potential
4
According to ______, employees are motivated to see fairness in the rewards they expect for task performance.
A)expectancy theory
B)two-factor theory
C)goal-setting theory
D)ERG theory
E)equity theory
5
Which theory suggests that people are motivated by two things: (1) how much they want something and (2) how likely they think they are to get it?
A)Reinforcement theory
B)Expectancy theory
C)Equity theory
D)Two-factor theory
E)Goal-setting theory
6
Joanne was retiring after nearly 20 years as Larry's executive assistant. Before she left, she helped to redesign her position, moving some of its tasks to long-time employees in the office, so that Larry could hire someone at a lower salary. The executive assistant position was undergoing
A)task minimization.
B)job reduction.
C)worker enablement.
D)job simplification.
E)task matching.
7
A department store that authorizes sales clerks to handle functions normally reserved for store managers, such as handling return problems and approving customer checks, is using job enrichment.
A)True
B)False
8
The job characteristics model includes which of the following core job characteristics?
A)Responsibility
B)Growth
C)Team centered
D)Complexity
E)Feedback
9
When a supervisor who has been nagging you about not reaching your sales quota stops the nagging when you do, he has applied a(n)
A)positive reinforcement.
B)halo effect.
C)negative reinforcement.
D)extinction.
E)punishment.
10
The teaching profession frequently uses ______, in which elementary and secondary teachers are encouraged to increase their salaries by earning further college credit.
A)profit sharing
B)bonuses
C)pay for knowledge
D)stock options
E)gainsharing





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