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Practice Quiz
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1
Employees, owners, and ______ are an organization's internal stakeholders.
A)customers
B)lenders
C)the board of directors
D)unions
E)partners
2
__________, an important stakeholder group, pay to use an organization's goods and services.
A)Competitors
B)Customers
C)Strategic allies
D)Suppliers
E)Distributors
3
People for the Ethical Treatment of Animals (PETA) is an example of which type of stakeholder for some organizations?
A)Local community
B)Political/legal group
C)Employee organization
D)Government regulator
E)Special-interest group
4
Economic forces are part of an organization's
A)general environment.
B)microenvironment.
C)task environment.
D)controllable forces.
E)external shareholders.
5
New developments in methods for transforming resources into goods or services are called
A)innovation forces.
B)sociocultural forces.
C)economic forces.
D)demographic forces.
E)technological forces.
6
The current percentage of people living in a rural area is the lowest ever, which is a demographic force.
A)True
B)False
7
Which ethical approach are managers using when among alternatives they prefer the option that results in the best financial performance?
A)moral-rights approach
B)impartiality approach
C)individual approach
D)utilitarian approach
E)justice approach
8
Employees that are angered by the CEO compensation package that is hundreds of times what they receive are expecting ethical behavior with a moral-rights approach.
A)True
B)False
9
According to Kohlberg, managers who reach the highest level of moral development
A)lead by empowering others.
B)obey authority to avoid unpleasant consequences.
C)lead by encouragement and cooperation.
D)adhere to the expectations of others.
E)are autocratic in their management style.
10
Engaging in ______ can give businesses a favorable public image and may even help head off government regulation.
A)cost-benefit analysis
B)ethics
C)philanthropy
D)social responsibility
E)utilitarianism





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