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Consumers
Eric Arnould, University of Nebraska
George Zinkhan, University of Georgia
Linda Price, University of Nebraska

Economic and Social Structures

Internet Exercises

  1. Visit two very different retail web sites (example; POLO and K-Mart) think about different levels of socio-economics and its influences on consumer behavior. How have the marketers of these two very different socio-economic consumer bases developed their sites to appeal to their prospective customers? Identify the most important differences and any interesting similarities. Which of these sites has done a better job in your opinion of attracting and servicing their targeted audience? Why?
  2. When fashion trends start in the lower class and spread upwards, this is called status float. Identify a site and the particular trend(s) that is a good example of having implemented status float. Explain how the WWW has influenced the consumer behavior of this market.
  3. As a result of a stagnant growth in "mainstream" market segments, relatively strong rates of demographic growth among ethnic communities, and recognition of their purchasing power-15% of the U.S. total for example-marketing consultants from the U.S. to Australia and South Africa extol the virtues of multi-cultural marketing, or special targeting of ethnic minorities. Identify such a multi-cultural site and explain how and what the site does to enhance special targeting of ethnic minorities.




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