McGraw-Hill OnlineMcGraw-Hill Higher EducationLearning Center
Student Center | Instructor Center | Information Center | Home
Glossary
Outline Tutor
PowerWeb
Bibliography Formats
Chapter Objectives
Chapter Summary
Multiple Choice
True or False
Crossword Puzzles
Internet Exercises
Feedback
Help Center


Brydon: Between One and Many textbook cover
Between One and Many: The Art and Science of Public Speaking, 4/e
Steven R. Brydon, California State University, Chico
Michael D. Scott, California State University, Chico

Listening

Learning Objectives

After reading this chapter and reviewing the learning resources on your CD-ROM and at the Online Learning Center, you should be able to:

1

Explain what listening involves.

2

Describe the significant role that listening plays for both speakers and audience members.

3

Recognize and demonstrate the difference between hearing and listening.

4

Identify common misconceptions about listening.

5

Exhibit behaviors consistent with those of an active listener.

6

Demonstrate understanding, appreciative, and critical listening skills.

7

Identify and overcome obstacles to listening.