Read each question carefully and select the best answer.
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1 | | Weick's theory is primarily focused on the _____________ processes of organizations. |
| | A) | structural |
| | B) | role |
| | C) | sensemaking |
| | D) | rule |
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2 | | Organizational Information Theory draws from the _____________ metatheory. |
| | A) | covering law |
| | B) | systems |
| | C) | rules |
| | D) | critical |
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3 | | The _____________, which explains the changes that people make in their social behaviors in order to adapt to their surroundings, is also a foundation of Organizational Information Theory. |
| | A) | Ecology Theory |
| | B) | Biology Theory |
| | C) | Adaptation Theory |
| | D) | Theory of Sociocultural Evolution |
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4 | | Weick distinguishes from the physical environment of an organization and its _____________ environment. |
| | A) | information |
| | B) | resource |
| | C) | contextual |
| | D) | social |
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5 | | Weick assumes that messages in the organization vary in terms of their: |
| | A) | rules |
| | B) | rationality |
| | C) | uniqueness |
| | D) | ambiguity |
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6 | | A(n) _____________ message is complicated, uncertain, and unpredictable. |
| | A) | personal |
| | B) | equivocal |
| | C) | organizational |
| | D) | poor |
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7 | | According to Organizational Information Theory, organizations deal with confusing messages by developing rules of which of the following types? |
| | A) | comparison, personnel, and alignment |
| | B) | conflict, personnel, cycles, and failure |
| | C) | outcome, cycles, personnel, and success |
| | D) | duration, personnel, success, and effort |
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8 | | A rule of _____________ states that the most knowledgeable workers should resolve the issue of equivocality. |
| | A) | duration |
| | B) | cycles |
| | C) | personnel |
| | D) | success |
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9 | | _____________ refer to multiple communication cycles that are used to assist the organization's members in reducing ambiguity. |
| | A) | Adjustment rules |
| | B) | Double interact loops |
| | C) | Cycles |
| | D) | Response rules |
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10 | | The process that organizations go through to reduce ambiguity consists of three stages: enactment, selection, and: |
| | A) | adjustment |
| | B) | response |
| | C) | outcome |
| | D) | retention |
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