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Chapter Outline
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Reading: Water World

Introduction

Behavioral Aspects of Project Management

The Nature of Projects

Key Decisions in Project Management

The Project Manager

Project Champions

Reading: Key Role Takes the Chance Out of Success

Certification

The Pros and Cons of Working on Projects

Project Lift Cycle

Work Breakdown Structure

Planning and Scheduling with Gantt Charts

PERT and CPM

The Network Diagram

Network Conventions

Deterministic Time Estimates

A Computing Algorithm

Activity-on-Arrow

Activity-on-Node

Computing Slack Times

Probabilistic Time Estimates

Determining Path Probabilities

Simulation

Time–Cost Trade-Offs: Crashing

Advantages of Using PERT and Potential Sources of Error

Goldratt's Critical Chain

Other Topics in Project Management

Project Management Software

Operations Strategy

Risk Management

Summary

Key Terms

Solved Problems

Discussion and Review Questions

Taking Stock

Critical Thinking Exercise

Group/Experiential Learning Exercise

Problems

Cases: The Case of the Mexican Crazy Quilt

            Time, Please

Selected Bibliography and Further Reading








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